UNMUTE// is LIVE. An open standard for declaring voice agents. HERE

SLNG

Agent builder

Voice agents, built and run by AI agents

Most voice platforms were designed for people clicking through a dashboard. SLNG and Unmute were designed for the way voice agents get built now: by coding agents and AI workflows that describe, validate, deploy and improve them through code and APIs.

Built with the leading voice ecosystem

How it works

Where SLNG sits:

SLNG is the execution layer between your orchestrator and your models. It routes speech-to-text, text-to-speech and LLM calls for lower latency and cost, whether the voice agent runs on SLNG, Pipecat or LiveKit.

1. Describe.

Your AI agent writes an Unmute package: the voice agent's prompt, models, tools and channels in one declarative file.

2. Govern.

A saved manifest sets your company's rules: which models and providers, which languages and regions, which deployment targets and tools. The agent works within them.

3. Validate and compile.

UNMUTE validate checks the package against the manifest; unmute compile targets Pipecat, LiveKit or SLNG. Known violations fail before any output is written.

4. Deploy and operate.

On SLNG, the agent deploys, versions, restores, dispatches calls and reads results through the Voice Agents API.

Where SLNG sits:

ISO 27001

Certified

SOC 2 Type II

Certified

HIPAA

Compliant

GDPR

Compliant

Continuous optimization

What runs on every call

Every turn, every call, no pipeline code.

PII redaction

Names, numbers, and identifiers stripped before audio reaches your models or logs.

TTS optimization

Repeated TTS responses served from cache. Provider never gets called.

Context routing

Simple turns stay local. Complex turns hit your LLM. Fewer model calls per conversation.

Automatic failover

A provider degrades mid-call, the next turn goes elsewhere.

Transcripts

Region, provider, model, cost, latency. Logged per step, per call.

Analytics

Cost and latency tracked against baseline. Dashboard shows the delta.

In-region compute

Runs where your callers are

Choose a regional endpoint for your voice infrastructure. One line decides where everything runs.

Base URL

https://eu-west.api.slng.ai

One line decides where everything runs.

Full-stack agent execution

30+ STT and TTS models. Add models without redeploying.

Deepgram
STT

Nova 3

Advanced automatic speech recognition (ASR) model, designed to convert spoken audio into text with very high accuracy and low latency for real-time applications.

API · per min
$0.003
View docs
Deepgram
STTSLNG

Nova 3 English

Advanced automatic speech recognition (ASR) model, designed to convert spoken audio into text with very high accuracy and low latency for real-time applications.

API · per min
$0.003
View docs
Deepgram
STTSLNG

Nova 3 Hindi

Advanced automatic speech recognition (ASR) model, designed to convert spoken audio into text with very high accuracy and low latency for real-time applications.

API · per min
$0.003
View docs
Deepgram
STTSLNG

Nova 3 Kannada

Advanced automatic speech recognition (ASR) model, designed to convert spoken audio into text with very high accuracy and low latency for real-time applications.

API · per min
$0.003
View docs
Deepgram
STTSLNG

Nova 3 Marathi

Advanced automatic speech recognition (ASR) model, designed to convert spoken audio into text with very high accuracy and low latency for real-time applications.

API · per min
$0.003
View docs
Deepgram
STTSLNG

Nova 3 Telugu

Advanced automatic speech recognition (ASR) model, designed to convert spoken audio into text with very high accuracy and low latency for real-time applications.

API · per min
$0.003
View docs
Sarvam AI
STT

Saaras V3

Powerful speech recognition model: Recommended — SOTA ASR with flexible output modes: transcribe, translate, verbatim, transliterate, and codemix

API · per min
$0.006
View docs
Deepgram
TTS

Aura 2

Deepgram's TTS model designed to generate realistic, human-like speech in real time, especially for AI voice agents and applications.

API · per min
$0.005
View docs
Sarvam AI
TTS

Bulbul V3

Sarvam AI offers an Advanced TTS with 30+ voices and high-quality natural speech synthesis for Indian languages.

API · per min
$0.021
View docs
MurfAI
TTS

Falcon TTS

Ultra-fast, scalable, and reliable speech synthesis model built for real-time conversational AI. Designed for production environment.

API · per min
$0.008
View docs
Cartesia
TTS

Sonic 3

Sonic 3 delivers high-quality, natural-sounding speech with fine-grained generation controls including speed, volume, and emotion

API · per min
$0.035
View docs
Cartesia
TTS

Sonic 3.5

Sonic 3 delivers high-quality, natural-sounding speech with fine-grained generation controls including speed, volume, and emotion

API · per min
$0.035
View docs
Cartesia
TTS

Sonic 3.6

API · per min
$0.035

Prices in USD. See every model and rate in the model catalog.

How it works

Three steps from config to production agent

All data stays in your chosen region from call start to call end.

Configure

System prompt, model selection, call flow, tool integrations. All in the dashboard.

Connect

Plug in via SIP. Connect to your CRM, ticketing system, or knowledge base via API.

Ship and monitor

Real-time latency dashboards, call transcripts, and compliance audit logs.

Three steps from config to production agent

Models, telephony, compliance. One contract.

Do I need an orchestrator?

No. Managed Agents replaces the pipeline entirely. You configure system prompts, models, call flows, and regions in the dashboard, the Execution layer handles routing, failover, and optimization underneath.

How do I connect SLNG Agent Builder to my systems?

Telephony comes in via SIP - Twilio, Telnyx, or your own trunk. Your CRM, ticketing system, or knowledge base connects through tool integrations via API. Configure, connect, ship. No pipeline code.

Does my voice AI data stay in-region?

Yes. Audio processed in a region stays in that region. Data residency is enforced at the routing layer, not promised in documentation. Every call is logged with region, provider, model, and timestamp. SLNG is ISO 27001 certified, HIPAA compliant, and GDPR compliant.

Is SLNG compliant with GDPR?

GDPR compliant. ISO 27001 certified. HIPAA compliant. SOC 2 Type II in audit. Details at trust.slng.ai.

How do I select a region?

One header: X-Region: ap-south-1. Add it to any API call. Same endpoint, same models, different physical location. No DNS changes, no separate deployments.

Which models are supported?

30+ models across STT, TTS, and LLM. Providers include Deepgram Nova 3, ElevenLabs, Cartesia Sonic, Soniox, Rime Arcana, Sarvam, and Whisper. Models are available as SLNG Hosted, SLNG Proxied, or BYOK. Full catalog at docs.slng.ai/models.

Define. Govern. Execute.

SLNG

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